Privacy Policy

Welcome to ISCOM International Information Co., Ltd. (hereinafter referred to as "our company website")! Links to the information posted on our company website are welcome. For reproduction, copying, or distribution, please obtain our company's consent in writing. To help you feel more secure about using the various services provided by this website, we hereby explain our website's information security policy as follows:

Privacy Statement

For the protection of users' personal data and privacy rights, "ISCOM" hereby declares to the public through the following statement regarding the purpose, scope, methods of use, inquiry, and correction methods of online personal data collection on the "ISCOM" website. The personal data obtained by the "ISCOM" website is only for "ISCOM"'s use in business process needs, internal management, and other purposes and scope; unless previously stated or in accordance with relevant laws and regulations, the "ISCOM" website will not provide the data to third parties or use it for other purposes. If users have any questions regarding the "ISCOM" website's privacy statement or personal data, please contact us during "ISCOM"'s business hours by phone or email (Tel: 04-2326-5200; Mail: services@iscom.com.tw), and "ISCOM" website personnel will respond with explanations as soon as possible. Any modifications to the agreed service methods and terms will be announced on the "ISCOM" website, and users are advised to pay attention to relevant adjustment instructions. If users continue to use any service after any adjustments or modifications, it indicates that users have agreed to accept the modified terms.

Personal Data Collection (Notice pursuant to Article 8 of the "Personal Data Protection Act")

1. Purpose of Collection:

002 Personnel Management (including recruitment, academic and work experience, or other personnel measures)
040 Marketing
090 Consumer and Customer Management and Services
098 Business and Technical Information
101 Industry-Academia Collaboration
135 Information (Communication) Services
136 Information (Communication) and Database Management
137 Information Security and Management
150 Auxiliary and Logistics Support Management
157 Investigation, Statistics and Research Analysis

2. Categories of Personal Data:

(1) C001 Personal Identifiers. Such as name, address, landline phone number, mobile phone, email address, mailing and residential address, recipient information, or any other information that can identify the individual.
(2) C011 Personal Description. Such as age, gender, date of birth, etc.
(3) C021 Family Status.
(4) C023 Details of Other Family Members. (Other family members or relatives, parents)
(5) C035 Leisure Activities and Interests. Such as hobbies, sports, and other interests.
(6) C036 Lifestyle. Such as types of consumer goods and services used, personal consumption patterns, etc.
(7) C051 Educational Records. (University, college, or other schools)

3. Period of Use:

From the time users request consultation services, initiate contact, or agree to participate in activities of "ISCOM" and its affiliated enterprises and business partners, until the day users or the "ISCOM" website terminates the use of personal data. However, where otherwise provided by law, such provisions shall prevail.

4. Regions, Subjects, and Methods of Use:

(1) Regions: Republic of China (Taiwan) area, product shipping locations, and areas where "ISCOM" website's business partners (including but not limited to suppliers, logistics providers, maintenance providers, and other auxiliary/agency personnel, same as below) are located and provide services.
(2) Subjects: "ISCOM" and its affiliated enterprises, related business partners.
(3) Methods: Through written documents, telephone, SMS, email, electronic documents, internet, and other means sufficient to make the subject aware or potentially aware.

5. Types of Rights and Methods of Exercise Regarding Personal Data that Users May Claim from "ISCOM" Website According to Law:

(1) Types of Rights:
a. Inquiry or request for review.
b. Making copies.
c. Supplement or correction.
d. Request to cease collection, processing, or use.
e. Request for deletion.
(2) Methods of Exercise:
a. Call "ISCOM" website customer service (Service Hotline: 04-2326-5200) to submit application.
b. Contact "ISCOM" website customer service via email (Email: services@iscom.com.tw) to submit application.
(3) The "ISCOM" website will fulfill the above obligations within the statutory period based on the user's application with verifiable identification documents. If users authorize others to apply on their behalf, please provide additional verifiable identification for verification. For applications to inquire, request review of personal data, or make copies, "ISCOM" website may charge reasonable fees according to "ISCOM"'s standards. If "ISCOM" website cannot process the user's application within the statutory period, the reason will be notified to users in writing. If users authorize others to log in on their behalf, users shall bear full responsibility.

6. Users have the right to freely choose whether to provide personal data, but if not provided, users will not be able to use all or part of the personalized services or value-added services of the "ISCOM" website, nor will the "ISCOM" website be able to fulfill its contractual rights or obligations to users.

Website Privacy Protection Policy

The aforementioned rights do not apply if users do not comply with consultation or related activity procedures, legal requirements, or when "ISCOM" website has legal retention obligations or other legal provisions. Except in the following circumstances, "ISCOM" shall not use personal data for purposes beyond those specified above:
(1) Explicitly required by law;
(2) To promote public interest;
(3) To eliminate dangers to the life, body, freedom, or property of the data subject;
(4) To prevent significant harm to others' rights;
(5) With written consent from the data subject.
In principle, users do not need to enter personal information when accessing the "ISCOM" website, such as name or email address. Unless explicitly stated, the "ISCOM" website will not obtain such personal information without users' knowledge. The "ISCOM" website records users' IP addresses and browsing activities on the website, but this data is only used for traffic analysis and network behavior research to improve the "ISCOM" website's service quality. This data is analyzed only in aggregate and will not be linked to specific individuals. In certain circumstances, such as when users request consultation or other services, or participate in other activities, the "ISCOM" website or its partners may request users to provide personal information to facilitate communication, complete transactions, provide services, or process subscription procedures. In such cases, the "ISCOM" website or its partners will clearly inform users of these facts, and if users choose not to receive any advertising or contact information, the "ISCOM" website will fully respect their choice.

Use of Personal Data

The personal data obtained by the "ISCOM" website is only used for internal purposes within "ISCOM" website and according to the originally stated purposes and scope of use. Unless previously stated or required by relevant laws and regulations, the "ISCOM" website will not provide users' personal data to third parties or use it for other purposes.

Data Security

The "ISCOM" website will make every effort to use reasonable technology and procedures to ensure the security of all users' personal data.

User Rights

1. When user data changes or personal data is found to be incorrect, users can request corrections at any time on "ISCOM" related websites, including stopping the sending of related messages.
2. According to Article 13 of the Personal Data Protection Act, our company may make decisions on applications within 15 or 30 days and notify users of the reasons in writing. Additionally, according to Article 14 of the Personal Data Protection Act, our company may charge administrative fees.
3. Users are free to choose whether to provide personal data, however, if users do not provide it, we may not be able to fully provide users with our website functions, products, or services. For example, due to lack of necessary information, we may not be able to process users' requests.

Links

The "ISCOM" website may contain links to other webpages. For such webpages that do not belong to the "ISCOM" website, their content and privacy policies are not related to the "ISCOM" website.

Cookie

For user convenience, "ISCOM" may use Cookie technology to provide services better suited to users' personal needs. Cookie is a technology used by website servers to communicate with users' browsers, which may store certain information on users' computers. However, users can cancel or limit this function through browser settings. If users want to know how to cancel or limit this function, please contact the "ISCOM" website. "ISCOM" will periodically revise its privacy policy. If users have any questions about "ISCOM"'s privacy policy or personal data-related matters, they can contact "ISCOM" via email, and "ISCOM" will respond with explanations as soon as possible.